Important Information regarding Volcanic Ash Incident

Whilst airspace has been re-opened over the United Kingdom we understand that travel delays will continue to cause problems for some time to come. In addition travellers stranded abroad continue to find difficulty trying to get home.

If you require information in relation to travel and your holiday then we would recommend that you seek advice from the Flight or Tour Operator in the first instance. If you are yet to travel make sure that you check with the Operator before you begin your journey.

24DrTtravel.com insurance policies are underwritten by Solid Insurance. For advice on cancellation, curtailment, delayed departure, and missed departure you should contact the claims helpline. Other aspects of the policy such as medical emergency and baggage are unaffected by this incident.

If you are still abroad and have concerns, the British Consular has set up a helpline to provide advice and they can be contacted on 00 44 (0) 207 008 0000.

We note that this situation is liable to change and will ensure that the website is updated to reflect the latest advice.

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